Meet Sarah Crossan

I would like to take the opportunity now, to thank you for all your hard work and professionalism this year. I look forward to 2017 knowing I have a tenant for the next 12 months, and that it will be managed by a great team. 

Matthew Broadhurst

Sarah Crossan is a professional in every sense of the word. Working tirelessly, Sarah has provided us with excellent service for over a year now and continues to manage our investment property. She has always been able and available, to provide professional advice and, to discuss issues relating to our property in a timely fashion. Sarah has remained committed to the management of our property and has been dedicated to maximising our property return and value. Sarah has managed our dealings with the council, tradespeople and tenant in a professional and proficient manner and we would highly recommend Sarah to any prospective clients. We have the utmost confidence in Sarah’s ability to manage any situation that may arise regarding our investment property and believe her exceptional work ethics are to be commended. 

Robert and Peta

You guys are the best! If only all property managers were as proactive and informative, I really do appreciate all that you guys do. 

Matthew Broadhurst

As discussed by phone, I would like to take this opportunity to compliment the outstanding service I have received from your Property Manager Sarah Crossan (nee Bates).
As someone who has not rented property for many years, my experience with Sarah, and your agency, was exceptional.  Sarah has been helpful, extremely professional and pleasant, and very responsive to any query I have raised during the period of my tenancy.
From minor repairs to breaking the lease upon the purchase of my new home, her assistance has been exemplary and she should be congratulated on her consistent high quality service.
I would happily refer her, and your agency, to anyone considering renting a property here in Cairns.
I would like to take this opportunity to compliment the outstanding service I have received from your Property Manager Sarah Crossan (nee Bates).


Thanks for everything, it agents like you that make Investors like us sleep well at night.

Wayne and Tracy

Thank you so much for getting onto our maintenance issues so quickly.! Everything is fixed :)
The dryer's belt just needed replacing, the toilet is fixed and so are the blinds!
Thank you so much, your the best property agent we've had! 
We hope you have a fantastic week, and enjoy the long weekend.
Many thanks,

Brodie and Kerrod

The Manager, 
Thanks guys excellent read, 
Glad to hear Hailee is back, however whilst dealing with some unruly tenants the staff we have had to deal with at First National Cairns, have all been more than happy to help and we respect the professionalism your team provides, 
Thank you

Wayne and Tracie

I had some trouble with a leaking tap on the hot water system and more so , problems with my fridge . It kept tripping out the fuse panel and stopping the fridge .

Sarah was contacted each time this happened and I had electricians at my door within the hour to fix this problem . I can't stress enough how much I appreciate her professionalism and her whole approach was straight down the line, she organised a new fridge to be sent out, again within the hour it was up and running .
You have a great employee there, nothing is too much of a challenge for her and if that's the sort of employees you have there at First National , then I will most certainly be buying through first national later on this year .

John Wakeling